Aroma Brazil Restaurant
About
Brazilian, Buffets
Price Range : $11-30 ($$)
Location
Adress: 75-13 Roosevelt Ave, Jackson Heights, NY 11372
Phone: (718) 672-7662
Work Hours
Business info
- turned_in_notHealth ScoreA
- list_altTakes ReservationsYes
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForLunch, Dinner
- local_parkingParkingStreet
- directions_bikeBike ParkingYes
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceCasual
- volume_upNoise LevelAverage
- local_barAlcoholNo
- transit_enterexitOutdoor SeatingNo
- wifiWi-FiNo
- tvHas TVYes
- turned_in_notDogs AllowedNo
- turned_in_notWaiter ServiceNo
- fastfoodCatersYes
- turned_in_notGender Neutral RestroomsYes
Reviews
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Greg P.
Delicious, freash, with a wide variety. Cashier was also very nice and helpful with information on some of the foods that I was unfamiliar with. They are also open late: I will definitely be back.
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Jane Y.
I am disappointed to post this review, but I believe it is worthy of documenting my experience here.
I visited with my family, and observed a small neighborhood self serve eats offering food by the pound.
My family took turns going to the stations, and was rudely advised to refrain from video recording the premises. The cashier was worried about restaurant copy -cats from video which I politely explained trying to get a good angle via panorama to post on yelp. 3 servers approached me at once and I found the overall encounter upsetting and disturbing. 2 others strictly spoke in a different language to me. Cringe worthy. Discriminating. Disturbing.
There are certain approaches to express concerns and these guys were rude and displayed gang mentality by way of bullying.
The food stations were typical buffet islands of random ethnic foods and nothing spectacular or worthy of replicating. You toss out plastic plates upon finishing and you discard the trash in an outdoor garbage can on your way out the door.
I will not be sharing the photos I took and 2 of my family members refused to even plate food deciding instead to not eat.
To address the food, well it's a given when you leave without finishing what you paid for and prefer to throw it in the garbage instead of packing it away.
Dry flaky salmon, rubbery chunks of steak, brown rice, beans, spaghetti & meatballs were among the food my family selected. None were fresh.
If you somehow mess up rice/beans/spaghetti you should not be in the business of food preparation. Salmon was bland and they did not like it. Most ended up being shown to the trash. The petty rectangular stale chocolates the cashier came by and dropped off to my kids interrupted our meal- my oldest tried it and politely spit it out in her napkin. Rest were placed on the plastic plates and thrown into the garbage.
As customers we kept our area clean, did not disrupt nor cause a scene, cleaned up after ourselves, paid for the food, and remained calm until our family finished their meals. We left our table clean. Unlike some of the other tables I observed where customers just left.
This is not the best Brazilian restaurant in Queens or anywhere. With terrible basic customer service skills and the dummy account to counter my honest review, I begin to question the validity of the rest of their reviews.
This place is not good, the people are not good and the visit was not good. Aside from quality of food at an establishment, the ambiance, attitude and service is important.
I generously received a ONE star experience here for all of the above and will not be returning. Not one thing was good.
After posting this review, I received a message from the restaurant. Image attached. Shameless!!
Further, the owner Sidney continue to harass, send threats and has now resorted to lying. Video surveillance will be welcomed, as that will build my case and demonstrate us being compliant customers and prove how horrendous you and your staff are. This behavior is unacceptable and quite elementary.
I refrained to escalate based on consideration to their establishment but due to Sidney's continued harassment, proper notices to appropriate authorities have been notified.
I will no longer engage in communication with this fast food joint. Not worth my while.
Beware upon entering this establishment. You have been fairly warned.
Note: The review posted by Sidney C. (The owner) has since been removed. Thank you to the Yelp team for remaining fair in careful assessment. I am very glad to be part of a supporting team. -
Fernanda M.
Def this is the best restaurant I've been here in NY.
The food is authentic and very flavorful exactly the way must be. Also wanna mention the employees are very friendly and showed Us around. -
Jenny I.
Loved their food! I stacked a plate full of different kinds of meats cooked Brazilian style, loved all of them. The place is small and cramped but you know how it goes around here...very comfortable atmosphere. Makes you feel like you are somewhere foreign.
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mike f.
What a nice surprise from the outside looks like a diner but inside a great feast awaits you You are charged by the lb when you chose from the buffet but order your meats from the rear window now that's special all prepared right from the kitchen hot ready to be sliced that's special
Oh try the deserts all made right here delicious please try them even if you are full the owner was there so friendly explained the dishes nice to be there 10 pm.